Jessica Austin is a personal leadership development facilitator and cross-cultural consultant with 20 years of US and Pan-European experience. She lives a wonderfully balanced life, prioritizing time at home with her young children, facilitating personal development, and training coaches as a leader of The MMS Worldwide Institute team, as well as providing executive coaching services for leaders at large multinational organizations.

Her background includes 10 years as an employee in HR HQs for Microsoft and Deloitte, 10 years leading people and virtual teams in Director and Senior Management roles, and 4000+ hours coaching and training people around the world.

She holds a degree in Psychology and Education (Cum Laude honors degree), and was Microsoft’s Global Learning & Development team’s in-house Master Facilitator for three years (2012-2014). In this role she coached 75 leaders and managers in a virtual 1-1 environment, and travelled to 20 countries to deliver 100+ days of management skills training (Belgium, Denmark, England, Estonia, Finland, France, Germany, Ireland, Israel, Italy, Jordan, The Netherlands, Poland, Russia, South Africa, Spain, Sweden, Switzerland, Turkey and the Global HQ in the US). Jessica also delivered Train The Trainer (TTT) programs, where she role-modeled, trained, assessed and certified facilitators and coaches to deliver Learning & Development services world-wide. In 2015 Microsoft awarded Jessica with an Excellence in Facilitation Award in appreciation of her strong performance.

Before Microsoft, Jessica held Director and Senior Management level positions for 10 years at Deloitte (a “Big 4” professional services firm) and at The Rotterdam School of Management, Erasmus University (a top 10 European business school). In these roles she managed people and developed teams in the Netherlands and virtually across Europe.

She was honored to receive the Global Passport Trainer of the Year Award in recognition of her top quality training and coaching provided to leaders on behalf of Crown Relocations in 2011.

Her clients come from more than 50 countries worldwide, and work at companies in various industries including: American Medical Systems, Bolton Adhesives, Crown Relocations, Elsevier, London Business School, Microsoft, Oracle, Skype, The MMS Worldwide Institute, The Rotterdam School of Management, Erasmus University, Unilever, Urenco, Yale School of Management and more.

Ronald is an MMS [and ICF] certified coach who supports people and teams in transformations. He is also a lean six sigma certified black belt and consultant with broad experience in driving improvements in a variety of organisations and industries. He is combining a mix of ‘hard and soft skills’ to drive break-through improvements in organisations, teams and personal development. Ronald coaches’ people to own their choices, own their life, own their work and own their future.

Ronald supports organisations to address a variety of performance, strategic and operational issues and is experienced in managing supplier relations. He regularly trains teams as part of his projects.

He obtained his Drs in economics from the Vrije Universiteit in Amsterdam and his Bachelor in Marketing from the Hogeschool of Amsterdam. He is an MMS certified coach and a certified lean six sigma black belt. Ronald has worked with organisations such as Philips, Numico, Danone, LeasePlan Corporation, ING Bank, CapGemini, KPMG, Corbion and Shanks plc. He is fluent in Dutch and English. Ronald lives in The Netherlands and he is married to Asli and father of two boys. In his spare time he enjoys running, sailing and watching his sons play soccer.

Ronald’s vision and mission
Support people in stepping into their power and become more than they thought possible.

After having worked for many years as a legal advisor and registered mediator in divorce- and other familylaw-cases I was – so it seems – automatically pushed in the direction of coaching. Because over time I had come to the conclusion, that the real issue in most divorces is not so much the legal or the financial part, but the emotional part – which is all too often being translated in fights in the legal and/or the financial area. But being a mediator I was not allowed to address the ´emotional divorce´, which interested me more and more.

Apart from that aspect I saw quite a lot of people with great personal potential – especially women – getting stuck in their divorce-related problems – with all sorts of consequences for themselves and their children. Becoming a qualified coach became mandatory for me. So in January 2003 I started my MMS´CT-training and what an eye-opener it was for me. I loved the type of coaching I was taught. After that I extended my education to related areas as grief-counseling. By now my practice has been fully transformed from arranging divorce-arranging to divorce- (and relationship-)coaching.

My vision and mission
My education as a grief-counselor was an important follow-up to my coach-education. Because it made me aware, that people in divorce-situations too often overlook the fact, that divorcing is above all a process of grief and bereavement instead of shame, quilt and fingerpointing. I am convinced, that people going through this difficult period in their lives (or later) need more care and help in tending to their hurt souls and finding a new direction in life than they (want to) know. They think a beauty-therapist can help, hoping it makes them feel better. It does, but shortly and only on the outside. What they really need is an ´emotional beauty-therapist´: the essence of divorce-coaching.

The same can be said about relationship-coaching: here it is the relationship, that is ailing – while the partners lose sight of each other, struggle in the fog and start contemplating divorce. Here the emotional beauty-therapist is also needed, but in this area coaching is necessarily often mixed with mediation.

Though the topic in itself is often regarded as sad, I love to do this work – especially when I see my clients slowly discovering life and sunshine again… Can I help you?