Jessica Austin is a personal leadership development facilitator and cross-cultural consultant with 20 years of US and Pan-European experience. She lives a wonderfully balanced life, prioritizing time at home with her young children, facilitating personal development, and training coaches as a leader of The MMS Worldwide Institute team, as well as providing executive coaching services for leaders at large multinational organizations.

Her background includes 10 years as an employee in HR HQs for Microsoft and Deloitte, 10 years leading people and virtual teams in Director and Senior Management roles, and 4000+ hours coaching and training people around the world.

She holds a degree in Psychology and Education (Cum Laude honors degree), and was Microsoft’s Global Learning & Development team’s in-house Master Facilitator for three years (2012-2014). In this role she coached 75 leaders and managers in a virtual 1-1 environment, and travelled to 20 countries to deliver 100+ days of management skills training (Belgium, Denmark, England, Estonia, Finland, France, Germany, Ireland, Israel, Italy, Jordan, The Netherlands, Poland, Russia, South Africa, Spain, Sweden, Switzerland, Turkey and the Global HQ in the US). Jessica also delivered Train The Trainer (TTT) programs, where she role-modeled, trained, assessed and certified facilitators and coaches to deliver Learning & Development services world-wide. In 2015 Microsoft awarded Jessica with an Excellence in Facilitation Award in appreciation of her strong performance.

Before Microsoft, Jessica held Director and Senior Management level positions for 10 years at Deloitte (a “Big 4” professional services firm) and at The Rotterdam School of Management, Erasmus University (a top 10 European business school). In these roles she managed people and developed teams in the Netherlands and virtually across Europe.

She was honored to receive the Global Passport Trainer of the Year Award in recognition of her top quality training and coaching provided to leaders on behalf of Crown Relocations in 2011.

Her clients come from more than 50 countries worldwide, and work at companies in various industries including: American Medical Systems, Bolton Adhesives, Crown Relocations, Elsevier, London Business School, Microsoft, Oracle, Skype, The MMS Worldwide Institute, The Rotterdam School of Management, Erasmus University, Unilever, Urenco, Yale School of Management and more.